UK-Cardiff: call centre
Call Centre Services. Companies House is an Executive Agency within the Department of Business, Innovation and Skills(BIS). We hold the public records of over 2 000 000 companies registered in Great Britain. Our main functions are:-. To incorporate and dissolve companies; To examine and hold statutory documents received under the provisions of the Companies Act and related legislation; To make this information available to the public. The main office is based at Crown Way, Cardiff and further information can be obtained from our website at www.companieshouse.gov.uk. Companies House invites interested tenderers to put forward proposals to provide the services of the current call centre activities, with improved levels of service and to embrace emerging technologies in continuing the provision of the service during the lifetime of the Contract. Companies House requires a fully integrated Contact Centre facility, including all necessary infrastructure, hardware and software, staff and other resources to support the full functionality of the service. The successful tenderer shall be required to operate against pre-defined service delivery and service level targets and will also be required to supply management information as specified by Companies House. The Contact Centre carries out a key customer facing role. It receives and responds to customer telephone calls, emails, faxes and correspondance. It also deals with enquiries and orders for company information. The contact centre handles approximately 80 % of all calls coming into Companies House (an average over the last 6 months of around 133,000 calls per month). Throughout the period of the contract Companies House will be looking to the successful tenderer to adopt new systems and procedures which, in turn, support our overall business aims and objectives at a time when customer demands and expectations are changing rapidly - as is the technological environment in which we operate. CPV: 79512000. ...
IRL-Dublin: graphic design services
Contract Award Notice for Graphic Design and Related Services for the Department of Foreign Affairs. In order to meet the Department's ongoing graphic design requirements, a single-supplier drawdown framework with one suitably qualified service provider has been established. CPV: 79822500, 79820000. ...
IRL-Newbridge: computer support services
RFT for the supply of Support Services for Enterprise Application and Associated Technology. This contract covers a broad range of work relating to support, maintenance and enhancement of the Department of Defence Oracle based systems. CPV: 72610000, 72514300. ...
IRL-Dublin: environmental services
Tellus Border Stream Sediment and Waters Sampling RFT. The Geological Survey of Ireland (GSI), a division of the Department of Communications, Energy and Natural Resources and situated at Beggar's Bush, Haddington Road, Dublin 4, issues this Request for Proposals to supply consultancy services to assist them with the delivery of the Tellus Border Project. The Tellus Border project funded under INTERREG IVA EU Structural funds, is a continuation of the award winning Tellus project run by the Geological Survey of Northern Ireland (GSNI). The project aims to extend the airborne multi-parameter geophysical and multi element soil and stream geochemical surveys to provide a baseline for environmental monitoring into counties Donegal, Leitrim, Sligo, Cavan, Monaghan and Louth. This tender requests collection of stream sediments and stream waters at c. 3500 sites. www.tellusborder.eu. CPV: 90700000, 71351220. ...
UK-Stafford: social work and related services
Framework Agreement for the Provision of Generic Domiciliary Care Lots 6 - 8. Provision of Generic Domiciliary Care. CPV: 85300000, 98000000. ...
UK-Stafford: social work and related services
Framework agreement for the provision of domiciliary care with community support for people with learning disabilities lots 3 and 4. Provision of domiciliary care with community support for people with learning disabilities. CPV: 85300000, 98000000. ...
UK-Scunthorpe: sewer cleaning services
Provision of drainage maintenance services. North Lincolnshire Council has awarded a framework arrangement for the provision of drainage maintenance services on the following lotted basis: Lot 1 - Jet-Vac drain, culvert and sewer clearing and cleansing and CCTV survey; Lot 2 - Jet-Vac (recycling) drain, culvert and sewer clearing and cleansing and CCTV survey; Lot 3 - Trailer or mini jet unit drain and sewer clearing and cleansing and CCTV survey; Lot 4 - Van pack unit drain and sewer clearing and cleansing. CPV: 90470000, 45232452. ...
UK-Ware: e-learning services
Cloud IT and IT infrastructure services, support, maintenance and consultancy. Hertford Regional College, wishes to establish a framework agreement with a single supplier for the provision of IT services including Cloud Computing and IT infrastructure services. The framework agreement will also be offered to other educational and learning institutions within the UK and also within Europe, Iceland and Norway. CPV: 80420000. ...
UK-Blackpool: grounds maintenance services
Grounds maintenance and housing services. Grounds maintenance and housing services. CPV: 77314000, 90911000. ...
UK-Gatwick: lift-maintenance services
Lift, escalators, passenger conveyors maintenance services. Lift-maintenance services. Repair and maintenance services. Preventive maintenance services. Repair and maintenance services of electrical machinery, apparatus and associated equipment. Repair and maintenance services of escalators. The maintenance service for lifts, escalators and passenger conveyors in Gatwick Airport. CPV: 50750000, 50000000, 50324200, 50532000, 50740000. ...
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